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Your plumber is only as good as their warranty, and their warranty is only as good if they'll plan on sticking around. We've been here since 1984, we aren't going anywhere, and that's why we stand behind everything we do...
Warranty - Plumbing, Heating, Air, & Drain
Bellows Plumbing & Heating of Santa Cruz and Santa Clara County offers a 100% Satisfaction Guarantee on all plumbing and heating work. If you are not 100% satisfied with the service we have provided, we either return and get it right or refund your money.
If our plumbers smoke or swear in your home; are not drug-free; do not wear shoe covers or leave your home without cleaning up, you do not pay for the service. If a plumbing or heating repair fails with in the first year, we will repair it again absolutely free.
These warranties are for residential work only. Please call about commercial warranties.
Bellows Plumbing & Heating will warranty any new product that we supply and installed for a period of 2 years.
For example: 10 months ago one of our trained technicians installed a new emergency shut-off valve. Well for some reason or not the valve is no longer working. All you have to do is pick up the phone, Simply call us, we'll send a technician right over, and fix the problem no charge!
A water heater is one of the more expensive plumbing products in a home. That is why it's nice to know that besides having the manufacture warranty, Bellows Plumbing & Heating will warranty any water heater that we supply and install. Water heater tanks are under warranty for 5 years and parts and labor for 2 years.
We guarantee our workmanship for a period of 15 years. If your pipes fail at any time that period (excluding acts of God, riot of war), we will repair the failure for free of charge.
We guarantee our workmanship on all sewer line projects. We guarantee that the newly installed section of your sewer line will remain clog free for a period of 5 years.
Drain clogs can be a nasty mess. We guarantee that your drain clog will remain unclogged for a period of 30 days. Warranty is limited to proper clean out access and does not cover lines that have collapsed, are clogged with a foreign object, misaligned, or have been clogged due to negligence. If line has root problems the line may be covered by a warranty, your technician will notify you if this is the case. If so we will provide you an estimate for repair.
Unfortunately we are unable to offer any type of guarantee on customer supplied material. There are literally hundreds of great brands and products out there, but we only offer guarantees on the products and material that we supply; we only offer products and material that we've tested on our own homes. Further customers will be responsible for payment on projects where the supplied product can not be completely installed due to manufacture defects, lack or proper material, or incompatibility.
All warranties are subject to proper use of the product. Abuse, negligence, or customer inflicted damage will void any and all warranties. Further these warranties do not cover acts of God. Warranties are subject to full payment for the project, failure to make full payment may limit warranty coverage. For more information on our guarantees please contact our main office.
We offer a 5% senior citizens discount on all services. Please visit our coupon section for other special offers.
We offer a 5% discount to Santa Cruz Triathlon Members (SCTA) members
We also offer special discounts to property managers that are part of our Gold & Silver club. Please call us for more information. Gold & Silver membership must be established prior to the service call in order to qualify. Not all property managers will qualify.
Contact Us
For service or general questions contact one of our local branches:
Santa Cruz: 831-477-7150
Santa Clara: 408-866-4620
Marin: 415-460-1264
or email:
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